Privacy Policy

At TLC, we are committed to protecting your privacy and ensuring that your personal information is handled with transparency, care, and in full compliance with applicable laws, including the UAE Data Protection Law (DPL 2021), the EU General Data Protection Regulation (GDPR), and other international privacy frameworks. This Privacy Policy, updated as of June 23, 2025, describes how we collect, use, disclose, and safeguard your data when you interact with our website [www.tlcfz.ai], communicate with us, or utilize our technical solutions and services.

Information We Collect

We collect information that you voluntarily provide, such as your name, email address, and any message or inquiry you submit through our contact forms.

We also automatically collect data, including your IP address, browser type, location, and activity logs, when you browse our site or use our services. This data helps us understand usage patterns and improve our platform's performance and security. Additionally, we may use cookies and similar technologies to personalize your experience and analyze site traffic. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your personal information to provide and support our services, respond to your inquiries, personalize your experience, and, where permitted, send occasional marketing or service-related communications. We do not use your data for automated decision-making or profiling without your explicit consent.

Sharing Your Information

Your information may be shared with our trusted partners or service providers for purposes such as web hosting, analytics, email delivery, or technical support. All partners are contractually obligated to protect your data and process it only as instructed. We will also share data if required to comply with applicable laws or in response to legal proceedings.

International Data Transfers

Given our international operations across Asia, Africa, and the Middle East, your data may be transferred to and stored in locations outside your country. We implement appropriate safeguards, such as contractual clauses and encryption, to ensure your information remains protected during such transfers.

Your Rights

You have the right to access, correct, or delete your data at any time. Where applicable, you may also object to processing, request data portability, or withdraw consent for marketing communications.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer needed, we securely delete or anonymize your information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or business operations. Any revisions will be posted on this page with an updated effective date. We encourage you to review this page regularly

Contact Us

For any privacy-related questions or concerns, please contact us.